Use this service to give feedback to the surgery.
We would like to hear from you if you have a suggestion on how we can do things better to improve the experience for our patients. We would also like to hear from you if you are pleased with the service you have received.
Before you start submitting your feedback
You can use this service if you are registered at the surgery
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
Making a Complaint
We aim to provide you with the best possible medical service. At times you may feel that we have not achieved this and want to make your feelings known. Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned and this may be the approach you try first.
Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably within writing, as soon as possible after the event and ideally within a few days as this helps us to establish what happened more easily.
Click here for further information around making a complaintYou can also phone us on 0333 242 7777.